PRINCIPAL’S HUMAN RELATION STRATEGIES AND TEACHER’S JOB PERFORMANCE IN SECONDARY SCHOOLS IN ILORIN WEST LOCAL GOVERNMENT AREA OF KWARA STATE

Abstract

The study examined teachers' job performance and the human relations strategies used by principals in
secondary schools in the Ilorin West Local Government Area of Kwara State. It had three objectives. The
research utilized a descriptive design. The sample consisted of 160 teachers out of 550 academic staff and
80 principals/vice principals from secondary schools in that area, selected through simple random
sampling. Data was collected using the Principal's Human Relation Strategies Questionnaire (PHRSQ)
and the Teacher's Job Performance Questionnaire (TJPQ). The questionnaire had a reliability coefficient
of 0.68. Mean and standard deviation descriptive statistics addressed the two research questions. While
teachers' job performance quality in those secondary schools was found to be average, the results indicated
principals most commonly used a communication strategy for human relations. The findings and conclusion
recommended that as school leaders, principals should ensure policies and guidelines governing teacher
conduct are fair and flexible to foster effective human relations, which can enhance teachers' job
performance.